Last updated: 17 August 2026
DIVINE Magazine (“DIVINE Magazine”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, protect and disclose personal information when you visit or interact with our website, www.divinemag.co.za (the “Website”), subscribe to our communications, contact us, or otherwise interact with DIVINE Magazine online.
DIVINE Magazine operates in accordance with applicable South African privacy legislation, including the Protection of Personal Information Act 4 of 2013 (“POPIA”) and, where applicable, the Electronic Communications and Transactions Act 25 of 2002 and other relevant legislation.
POPIA establishes minimum requirements for the lawful processing of personal information and provides individuals with rights concerning their personal information.
1. Who We Are
DIVINE Magazine is an online and print publication providing content, articles, features, interviews, commentary, lifestyle content and other editorial material.
For purposes of applicable data protection legislation, DIVINE Magazine may act as the responsible party in relation to personal information collected through the Website.
Business/Legal Name: DIVINE Magazine
Website: www.divinemag.co.za
Email: info@divinemag.co.za
If you have questions about this Privacy Policy or how we process your personal information, please contact us using the details above.
2. Information We Collect
Depending on how you interact with the Website, we may collect certain personal information.
2.1 Information You Provide Directly
You may voluntarily provide information when you:
- Subscribe to our newsletter or mailing list;
- Contact us through a contact form;
- Send us an email;
- Submit an article, story, photograph or other content;
- Enter a competition or promotion;
- Request information from us;
- Respond to surveys or questionnaires;
- Interact with us through social media; or
- Participate in other activities offered through the Website.
This information may include:
- Your name and surname;
- Email address;
- Telephone or mobile number;
- Organisation or business name;
- Location or general geographical information;
- Social media username or profile information;
- Information contained in correspondence with us; and
- Any other information you voluntarily provide.
You should avoid submitting sensitive personal information through the Website unless it is specifically requested and there is a lawful reason for us to collect it.
3. Information Collected Automatically
When you visit the Website, certain technical information may be collected automatically.
This may include:
- IP address;
- Browser type and version;
- Device type;
- Operating system;
- Referring website;
- Pages visited;
- Date and time of visits;
- Approximate geographical location;
- Time spent on pages;
- Links clicked; and
- Other technical or usage information.
We may use this information to understand how visitors use the Website, improve our content and user experience, monitor Website performance, identify technical problems and maintain Website security.
Where appropriate, this information may be collected in aggregated or anonymised form.
4. Cookies and Similar Technologies
DIVINE Magazine may use cookies and similar technologies to improve your experience when using the Website.
Cookies are small text files that may be stored on your device when you visit a website.
We may use cookies to:
- Remember your preferences;
- Improve Website functionality;
- Understand how visitors use the Website;
- Measure Website traffic and performance;
- Analyse the effectiveness of our content;
- Support security and technical functionality; and
- Deliver or measure relevant advertising, where applicable.
Some cookies may be placed by third-party service providers whose services are used on our Website.
You can generally control or disable cookies through your browser settings. Disabling certain cookies may, however, affect the functionality of parts of the Website.
5. Analytics
We may use analytics services to understand Website traffic and visitor behaviour.
These services may collect information such as your device information, IP address, pages visited, approximate location, referral source and interaction with the Website.
We use analytics information primarily to:
- Understand our audience;
- Improve Website navigation and functionality;
- Improve our editorial content;
- Measure traffic and engagement;
- Identify technical issues; and
- Evaluate the effectiveness of marketing activities.
Where third-party analytics services process personal information on our behalf, we take reasonable steps to ensure that appropriate safeguards are in place.
6. Newsletter and Email Communications
If you subscribe to a DIVINE Magazine newsletter or other email communication, we may collect and process your name and email address.
We may use this information to send you:
- Newsletters;
- New article notifications;
- Magazine updates;
- Editorial content;
- Promotional communications;
- Events or competition information; and
- Other communications for which you have subscribed or where permitted by law.
You may unsubscribe from marketing communications at any time by using the unsubscribe link contained in the relevant email or by contacting us directly.
Where direct marketing requires consent under applicable law, we will obtain and record the appropriate consent.
7. Contact Forms
If you submit information through a contact form, we will use the information provided to respond to your enquiry or provide the service requested.
We may retain correspondence and contact information for a reasonable period where necessary for administrative, legal, security or record-keeping purposes.
Please do not submit confidential or highly sensitive information through a general contact form unless specifically requested.
8. User-Submitted Content
If you voluntarily submit content to DIVINE Magazine, such as an article, photograph, comment, testimonial, story, interview information or other material, we may process the personal information contained in that submission for editorial and publication purposes.
Where appropriate, we may contact you to verify information, obtain permission, clarify details or discuss publication.
You should ensure that you have the necessary rights and permissions to submit content that includes information, photographs or other material belonging to another person.
9. How We Use Personal Information
We may process personal information for purposes including:
- Providing and operating the Website;
- Responding to enquiries;
- Managing newsletter subscriptions;
- Sending communications you have requested or authorised;
- Publishing editorial content;
- Managing competitions and promotions;
- Understanding audience behaviour;
- Improving our Website and services;
- Developing and improving our content;
- Conducting marketing and audience engagement activities;
- Maintaining Website security;
- Detecting and preventing fraud, abuse or unlawful activity;
- Complying with legal and regulatory obligations; and
- Protecting our rights and legitimate interests.
We will not use your personal information for purposes that are incompatible with the purpose for which it was collected unless permitted or required by applicable law.
10. Legal Basis for Processing
We will process personal information only where there is a lawful basis for doing so.
Depending on the circumstances, this may include:
- Your consent;
- Where processing is necessary to provide a service you have requested;
- Where processing is required by law;
- Where processing is necessary to protect legitimate interests; or
- Another lawful basis permitted under applicable legislation.
POPIA requires responsible parties to comply with conditions for the lawful processing of personal information.
11. Sharing of Personal Information
We do not sell your personal information.
We may, however, share personal information with trusted third-party service providers where reasonably necessary to operate the Website or provide services.
These may include providers of:
- Website hosting;
- Email marketing;
- Analytics;
- Website security;
- Cloud storage;
- IT support;
- Payment processing, where applicable;
- Competition or promotional services; and
- Other technology or business services.
Where third parties process personal information on our behalf, we will take reasonable steps to ensure that they handle the information securely and in accordance with applicable legal requirements.
We may also disclose personal information where required or permitted by law, court order, regulatory authority or law-enforcement agency.
12. International Transfers
Some third-party service providers used by the Website may store or process information outside South Africa.
Where personal information is transferred outside South Africa, we will take reasonable steps to ensure that the transfer is undertaken in accordance with applicable legal requirements and that appropriate safeguards are in place.
POPIA regulates the cross-border transfer of personal information and imposes requirements in certain circumstances.
13. Protection of Personal Information
We take reasonable technical and organisational measures to protect personal information against:
- Loss;
- Misuse;
- Unauthorised access;
- Unauthorised disclosure;
- Unauthorised alteration;
- Destruction; and
- Other unlawful processing.
However, no transmission or storage system can be guaranteed to be completely secure.
If we become aware of a security compromise affecting personal information, we will take appropriate steps in accordance with applicable law.
The Information Regulator provides mechanisms for reporting security compromises and handling POPIA-related complaints.
14. How Long We Keep Personal Information
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, unless a longer retention period is required or permitted by law.
The appropriate retention period may depend on:
- The purpose for which the information was collected;
- Legal or regulatory requirements;
- Whether you remain subscribed to a service;
- Legitimate business requirements; and
- The nature of the information concerned.
When personal information is no longer required, we will take reasonable steps to securely delete, destroy or anonymise it.
15. Your Rights
Subject to applicable law, you may have the right to:
- Ask whether we hold personal information about you;
- Request access to personal information we hold about you;
- Request correction of inaccurate or incomplete information;
- Request deletion of personal information where legally applicable;
- Object to certain processing activities;
- Withdraw consent where processing is based on consent;
- Object to direct marketing;
- Request information about how your personal information is being used; and
- Lodge a complaint concerning the processing of your personal information.
South African privacy law recognises rights relating to access, correction, deletion and withdrawal of consent, subject to applicable limitations.
To exercise your rights, please contact us using the details provided in Section 22 of this Privacy Policy.
We may need to verify your identity before processing certain requests.
16. Direct Marketing
DIVINE Magazine may use personal information for direct marketing where permitted by applicable law.
Where your consent is required, we will obtain consent before sending direct marketing communications.
You may opt out of marketing communications at any time.
Unsubscribing from marketing communications does not necessarily remove you from communications that are necessary for administrative, transactional, legal or security purposes.
17. Children
The Website is not specifically directed at children under the age of 18 unless expressly stated otherwise.
We do not knowingly collect personal information from children without appropriate consent or another lawful basis where such consent or basis is required by applicable law.
If you believe that a child has provided personal information to us without the required consent, please contact us so that we can assess and, where appropriate, remove the information.
18. Third-Party Websites and Social Media
The Website may contain links to third-party websites, social media platforms or other external services.
These third-party websites operate under their own privacy policies and terms.
DIVINE Magazine is not responsible for the privacy practices, security or content of third-party websites.
We recommend reviewing the privacy policies of third-party websites before providing them with personal information.
19. Social Media
If you interact with DIVINE Magazine through social media platforms, information relating to those interactions may be processed by the relevant social media platform.
Your use of those platforms is subject to their respective privacy policies and terms of service.
Where you publicly comment on or interact with our social media content, your interaction may be visible to other users of the relevant platform.
20. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to:
- Our Website;
- Our services;
- Our data-processing practices;
- Applicable legislation; or
- Regulatory requirements.
The updated Privacy Policy will be published on this page with a revised “Last updated” date.
We encourage you to review this Privacy Policy periodically.
21. Complaints
If you believe that DIVINE Magazine has processed your personal information unlawfully or has otherwise interfered with your privacy rights, we encourage you to contact us first so that we can investigate and attempt to resolve the matter.
You may also lodge a complaint with the Information Regulator of South Africa, which is responsible for monitoring and enforcing compliance with POPIA and PAIA.
Information Regulator – South Africa
Website: Information Regulator of South Africa
Email: enquiries@inforegulator.org.za
Telephone: 010 023 5200
The Information Regulator provides services for POPIA complaints, privacy-related matters and security compromises.
22. Contact Us
If you have questions about this Privacy Policy, wish to exercise your privacy rights, or have a concern about how your personal information is being processed, please contact us:
DIVINE Magazine
Website: www.divinemag.co.za
Email: info@divinemag.co.za
23. Acceptance
By using the DIVINE Magazine Website, you acknowledge that you have read and understood this Privacy Policy.
Where applicable, specific services or features on the Website may require additional notices or consent before personal information is collected or processed.